Resolve - Acentix

Resolve Actions Express

Optimize and reduce IT costs and at the same time improve quality? That sounds like a contradiction. But with the innovative automation solution Resolve Actions Express (ayehu) you achieve exactly this effect.

With Resolve Actions Express, orchestrating and automating any IT workflow becomes easy. A lean “agentless” architecture and interfaces to an ecosystem allow an easy embedding in an existing environment. Typical integration examples are:

Monitoring System – Trigger a recovery workflow based on a monitoring event/alarm
Incident Management – trigger corrective action across system boundaries
Self-Service Portal – End users can themselves initiate routine tasks such as password reset

Benefits

Workflows can be audited using logging
Human control over workflow approvals at any time thanks to chatbots etc.
No programming skills required because of drag-and-drop technology

SW Vendor

Resolve Actions Express (formerly ayehu) is a light-weight product for IT process automation. The agentless architecture allows for easy implementation of requirements and seamless integration into an existing environment.

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