In the conceptual phase, the best fit with the product is defined. An essential element is the maturity model. It creates transparency for all involved and is the basis of a successful implementation.
At the implementation stage, we actively support the process of integrating our product into the customer environment. We support you in the following areas:
- Technical assistance of the project team
- Configure product to address the requirements
- Ensure know-how transfer to those involved
During operation, we support the teams involved in the process of incident and problem management for the implemented solution.
- Support of the product
- Maintenance and extensions of the solution
- Out-tasking of operational aspects