The phase approach

illustration of the three phases

3-Phase model

We accompany you throughout the necessary steps in the life cycle of a monitoring solution.

  • In the conceptual phase, the best fit of the individual products is defined
  • At the stage of implementation, we ensure a transfer of know-how to those involved
  • During operation, we support the parties concerned in the process of incident and problem management

Basics of conception

Two essential elements are the maturity model and the blueprint. They create transparency for all involved and are the basis of a successful implementation.

To be able to determine the optimal product and its correct usage, understanding the levels of maturity is essential.

  • On what level is our organization today?
  • What level do we want to reach?
  • Are the products capable of supporting our journey?
illustration of the acentix majurity model

Maturity model

Basics of conceptions

Two essential elements are the maturity model and the blueprint. They create transparency for all involved and are the basis of a successful implementation.

illustration of the acentix majurity model

Maturity model

To be able to determine the optimal product and its correct usage, understanding the levels of maturity is essential.

  • On what level is our organization today?
  • What level do we want to reach?
  • Are the products capable of supporting our journey?
illustration of unified monitoring model with its different layers and disciplines

Blueprint

The blueprint supports the best practice approach, reduces complexity and enables the definition of realistic deliverables. It illustrates the typical disciplines and will be supplemented by assigning the correct products within the project. Disciplines are divided into the following 3 layers:

  • Presentation Layer
  • Data Management Layer
  • Data Collection Layer

Value-Add

  • Assured support throughout the full life cycle of your solution

  • Transparency about the necessary products to cover the disciplines

  • Sensible utilization of existing products

  • Added value of complementary products becomes obvious

Customer Statement

portrait of customer

«Acentix is ​​competent, reliable, and always acts solution-oriented. Their support is essential for us to operate service-oriented monitoring.»

Léonard Lipp, Deputy IT Manager, Eugster/Frismag AG
portrait of customer

«Acentix has significantly helped to shape our target architecture with its methodology and the products 1Gateway and Ceeview.»

Maurizio Mastropietro, System Specialist, Canton Aargau
portraet of the customer stefan winterberg

«Acentix is a valuable spring partner for us. We benefit from the broad expertise and many years of experience of our integration partner across various IT topics.»

Stefan Winterberg, Head of IT, Netstal
portraet of customer juerg mueller

«Acentix’s proposed solution made the difference. It addressed the central need of our project with 1Gateway as the integration platform.»

Jürg Müller, Head of Systems and Maintenance Development, VBZ
portrait of customer

«The Acentix team works in a solution-oriented way. The team is always committed to ensuring an overall working solution.»

Markus Odermatt, System Engineer Corporate ICT-Services, maxon
portrait of customer thomas elz

«To address our needs, Acentix always has the solution in mind and goes beyond component level. Our partnership is based on openness, fairness, and professionalism.»

Thomas Elz, Team Leader AES, Schutz & Rettung Zürich
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Use Cases

Daten unterschiedlicher Herkunft zentral verfügbar machen

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Tickets über Systemgrenzen hinweg automatisch abgleichen

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Aktuelle und konsistente Daten führen zum „single point of truth“

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Use Cases

Products

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Message Integration

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logo ceeview

Service Monitoring

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logo ca broadcom

Infrastructure Monitoring

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logo ranorex

Synthetic E2E
Monitoring

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IT Automation

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