The phase approach

illustration of the three phases

3-Phase model

We accompany you throughout the necessary steps in the life cycle of a monitoring solution.

  • In the conceptual phase, the best fit of the individual products is defined
  • At the stage of implementation, we ensure a transfer of know-how to those involved
  • During operation, we support the parties concerned in the process of incident and problem management

Basics of conception

Two essential elements are the maturity model and the blueprint. They create transparency for all involved and are the basis of a successful implementation.

To be able to determine the optimal product and its correct usage, understanding the levels of maturity is essential.

  • On what level is our organization today?
  • What level do we want to reach?
  • Are the products capable of supporting our journey?
illustration of the acentix majurity model

Maturity model

Basics of conceptions

Two essential elements are the maturity model and the blueprint. They create transparency for all involved and are the basis of a successful implementation.

illustration of the acentix majurity model

Maturity model

To be able to determine the optimal product and its correct usage, understanding the levels of maturity is essential.

  • On what level is our organization today?
  • What level do we want to reach?
  • Are the products capable of supporting our journey?
illustration of unified monitoring model with its different layers and disciplines

Blueprint

The blueprint supports the best practice approach, reduces complexity and enables the definition of realistic deliverables. It illustrates the typical disciplines and will be supplemented by assigning the correct products within the project. Disciplines are divided into the following 3 layers:

  • Presentation Layer
  • Data Management Layer
  • Data Collection Layer

Value-Add

  • Assured support throughout the full life cycle of your solution

  • Transparency about the necessary products to cover the disciplines

  • Sensible utilization of existing products

  • Added value of complementary products becomes obvious

Customer Statement

portrait of customer

«Acentix has significantly helped to shape our target architecture with its methodology and the products 1Gateway and Ceeview.»

Maurizio Mastropietro, System Specialist, Canton Aargau
portrait of customer

«The Acentix team works in a solution-oriented way. The team is always committed to ensuring an overall working solution.»

Markus Odermatt, System Engineer Corporate ICT-Services, maxon
portrait of customer

«The captivating architecture of the monitoring solution, combined with the Acentix methodology, has been the foundation of our successful implementation.»

Felix Fischer, Project Leader, Schutz & Rettung Zürich
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Use Cases

two instances of service desk tool opened in a browser in a laptop screen on a office desk

How can you reduce the burden of handling incidents when multiple products across organizations are involved?

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grafana dashboard opened in a laptop on a desk

How do you present data from various tools in order to be able to forecast the trend of a business-critical service?

More
microsoft scom dashboard showing graphs and alerts in a screen on a desk

How do you present service-relevant data from different sources in a coherent way for the company and its management?

More

Use Cases

two instances of service desk tool opened in a browser in a laptop screen on a office desk

How can you reduce the burden of handling incident tickets when multiple products across different organizations are involved?

More
grafana dashboard opened in a laptop on a desk

How do you present data from various tools in order to be able to forecast the trend of a business-critical service?

More
microsoft scom dashboard showing graphs and alerts in a screen on a desk

How do you present service-relevant data from different sources in a coherent way for the company and its management?

More

Product Portfolio

logo 1gateway

Integration
out-of-the-box

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logo ayehu

Automation
Platform

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logo ca broadcom

Infrastructure Monitoring

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logo ceeview

Service
Management

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logo ranorex

Synthetic E2E
Monitoring

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Product Portfolio

logo 1gateway

Integration out-of-the-box

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logo ayehu

Automation Platform

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logo ca broadcom

Infrastructure Monitoring

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logo ceeview

Service Management

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logo ranorex

Synthetic E2E Monitoring

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